In order to facilitate expedited and seamless processing of the incidents, Catchpoint provides a comprehensive view of key asset data, indicators, historical data, etc. Outages like these result in SLA breaches and without data to support, you may not be eligible for penalties.īy implementing end-to-end incident management, pro-active monitoring significantly decreases MTTD. Users cannot assume service levels are guaranteed just because the vendor says so. Upholding SLAs is crucial to these service providers. An outage, be it micro or major, could be tied to a microservice or to the failure of the infrastructure as a whole. Public clouds are here to stay and play a vital role in how organizations run, but that doesn’t mean we are not vulnerable to downtime only because we put our workloads into Azure or Google. Downtime is inevitable for major providers of cloud services and every time it happens, it costs corporations worldwide a lot of millions in lost business, productivity, and service reliability.
![office 365 outage office 365 outage](https://office365atwork.com/wp-content/uploads/2021/02/microsoft365-outage.jpg)
Organizations need to ensure they are monitoring every single service, whether a large or small business. So the traffic rerouting would have a ripple impact on those vendors as well. However, this does not guarantee end-user experience as enterprises use cloud-based security services, SDWAN, and other WAN optimization services to improve and secure employee experience. This was done to mitigate the impact of the outage. Microsoft Office 365 services are quite stable, but in case of its outage, you can check if Office 365 is down in linked services.In Fig 5, we can see the redirection in real-time as requests are routed to a new list of IPs, 52., instead of the original set 20./40. ? Microsoft 365 Champions Community Conclusion Personally I share some insights about problems in the community of the readers of this blog: Microsoft 365 Champions Community.
![office 365 outage office 365 outage](https://office365atwork.com/wp-content/uploads/2021/02/downdetector.jpg)
? Azure Support – Twitter account Microsoft 365 Champions group on FacebookĪnother place where you can find some information about issues with Microsoft 365 are communities across Facebook. Remember that Office 365 is hosted on top of Azure datacenters and services so possible Azure problems could impact Microsoft 365 services. ? Microsoft 365 Status – Twitter accountĪnother Twitter account that is worth following or check during possible Office 365 outage is the Azure Support Twitter account. In case of a possible Microsoft 365 outage check the most current tweets from this account. Microsoft 365 Status account provides information about the current state of Office 365 services across the globe. You don’t have to be a Twitter user to check one of the most useful accounts in the context of Office 365. ? Downdetector for Office 365 outage map Downdetector monitors Office 365 service outage globally and you can filter issues to the specific country or go through the Microsoft 365 outage map.
![office 365 outage office 365 outage](https://mspoweruser.com/wp-content/uploads/2019/01/Exchange-Outage.jpg)
Frankly speaking in many cases this is a place where you can find first information that other people experience similar problems with accessing Microsoft 365. Moreover, you can send the ticket request for Microsoft Support using the Request a ticket button.ĭowndetector is an outage monitoring solution with end-user feedback features. but still, this should be your first step in reviewing your Microsoft 365 services outage. To be fair many times issues are listed here with a delay …. In the Service health report where you can find the current status of the Microsoft services used on your tenant. If your Office 365 tenant is accessible and you have an admin role you can visit Microsoft 365 admin center. Microsoft 365 admin center – Service health report I did sum up the most valuable resources where you can check possible Microsoft 365 outage. You will need to check the status of Office 365 services in the available monitoring portals.
Office 365 outage how to#
How to check if Office 365 is down right now?īecause of the nature of the Microsoft 365 services, there’s no one universal answer to that question. In most of the listed services that monitoring Office 365 status, you can limit the results to the country or region. It sounds silly for the SaaS platform, but remember that Microsoft 365 services are based on local Azure Datacenters and the outage of Office 365 services could be limited just to the region of the globe.